What is personal information?
Personal data are those data that directly (such as name, gender, address, e-mail or postal address, etc.) or indirectly identify the User (discount pseudonyms such as a unique identification number). Jamnica plus d.o.o. does not collect the User’s personal data unless the User has explicitly made them available to us (e.g. when ordering a product or subscription or some other reason), thereby consenting or giving consent to their use for the purposes listed below. Personal information may also include numeric identifiers such as the IP address of the computer, the MAC address of the mobile phone, or cookies.
- Introductory provisions
When providing personal data of the User during the use of the website, Jamnica plus d.o.o, Getaldićeva 3, Zagreb, ID number: 02233362849 (hereinafter: Jamnica), is considered the head of personal data processing.
- Principles of personal data processing
Jamnica collects and processes personal data exclusively and in accordance with the main principles of EU regulation 2016/679 (hereinafter: GDPR or Regulation), which includes:
legal, fair and transparent processing of personal data,
collection of personal data exclusively for specific, explicit and legitimate purposes,
the adequacy of personal data and their relevance in relation to the purpose for which they are processed,
accuracy and, if necessary, up-to-date personal data; all reasonable steps must be taken to delete or correct inaccurate, incomplete data, given the purposes for which they were collected or for which they are further processed,
keeping personal data in a form that ensures that the respondent can only be identified for as long as it takes to process,
processing personal data in a way that ensures an appropriate level of security.
- Collection of personal data and purpose of processing
Personal data refers to data that can, directly or indirectly, identify a person. These can be: name, surname, e-mail address, residence, level of education, work experience, gender, marital status, identification number, etc.
Jamnica collects personal data that identifies the Users of the website when the User is involved in certain activities on it, such as:
opening an account,
publishing content and/or publishing texts on forums,
participation in competitions organized by Jamnica,
filling out surveys,
sending feedback to Jamnica,
seeking information about Jamnica products and services,
user generic content,
use of applications and devices,
inquiries and sponsorships,
application for the job vacancy,
sending an open application,
delivery of product information, offers and product samples by mail.
In order to participate in the above activities, the user may provide his/her personal information such as:
name and surname,
address (including zip code),
date of birth or age group,
pictures and videos,
a social network profile where you use social media login information or share this personal information with us,
information about your use of our websites/applications,
the pages you visited,
location and duration of site/application visits,
technical information such as IP address, browser information and device information.
Jamnica plus d.o.o. collects information that identifies a specific End User, including the Uniform Resource Locator (URL) of the website visited by the User before opening the Jamnica website, the URL of the website visited by the User after leaving Jamnica website, the type of browser used by the User and the User’s Internet Protocol (IP) address. Authorized service providers and advertisers can automatically collect this information when you visit the Jamnica website, through “cookies” and other tools. Jamnica uses such data exclusively to solve problems, administer the website, analyze trends, collect demographic data, analyze compliance with positive regulations and cooperate with law enforcement services. Read more about “cookies” here.
Depending on the types of activities, some information is defined as mandatory and some as voluntary. If the User does not provide mandatory information for a specific activity that requires them, he/she will not be allowed to engage in such activity. Jamnica will not collect personal data through its website: name and surname, address, telephone number or e-mail address of the User, unless the User voluntarily reports, registers or does the same through a survey.
- Access to the User’s personal data
Jamnica plus may share the User’s personal data within Jamnica plus d.o.o. in order to fulfill legal obligations, prevent fraud, improve products, respond to inquiries and / or for the given consent of the User. Jamnica plus provides certain services and products through trusted third parties. Jamnica may share the User’s personal data with such Providers:
order fulfillment service, package delivery, mailing or e-mailing, administering competitions,
services for sending and distributing Jamnica plus administrative and promotional e-mails,
advertising, marketing, digital advertising and social media advertising services for the purpose of conducting advertising and marketing campaigns, analyzing the effectiveness of campaigns and managing contacting and responding to customer inquiries,
services for providing technical support such as platform or hosting providers, support and maintenance of databases, as well as software and applications that may contain User data,
removal of duplicate information on client lists,
providing advertising services,
providing search and link results,
providing customer service.
We may disclose the User’s personal data to our partners
We may post the content of cookies from social networks. If the User uses content on our social networks or in applications, a cookie from the specified networks and applications may be stored on your device. More information can be found in the Cookies Policy of the listed social networks.
When we use Google’s advertising services on our websites / applications, Google accesses and uses the User’s personal information. More information on Google’s personal data use of these services and data processing can be found at: Google Privacy and Terms.
Information that Facebook collects and shares with us
By using this website / application, the User can:
use Facebook add-ons, such as “Like” or “Share” options, or may like or share our content on the Facebook platform,
accept cookies from this website / application (also defined as “Facebook Pixel”) to help us understand the User’s activities, including information about the User’s device, use of our services, advertisements seen by the User, regardless of whether you have an account on Facebook and whether you are logged in to Facebook.
When a User uses these features of Facebook, we collect information that helps us to:
display ads on Facebook (or Instagram, Messenger or any other Facebook service) that may be of interest to the User,
measure and analyze the performance of our website / application and ads.
If the User does not want his/her personal data to be used to support relationships with business partners and clients (especially for direct marketing or market research), Jamnica plus will respect the User’s choice.
Jamnica plus d.o.o. does not sell or place personal data on the market to third parties, except for associated companies of Jamnica plus d.o.o
- Updates and corrections of data
The User is authorized to change any personal information by sending an e-mail or changing the User’s profile. In the e-mail, the User is obliged to state the name and surname, address and e-mail address, and what information he/she wishes to supplement. The User may also request the deletion or removal of their account information at any time. The user is aware that Jamnica plus d.o.o. cannot delete information related to past transactions on the Jamnica plus d.o.o. website.
- Technical data protection
Jamnica takes technical and organizational security measures to protect personal data from accidental or unlawful destruction, loss or alteration and from unauthorized disclosure or access.
The user can access personal data on the Jamnica website using a password and an e-mail address. The User is advised not to disclose the password to third parties. The User is aware of the fact that no data transmission over the Internet, or any wireless network can be 100% secure. Although Jamnica implements commercially reasonable data protection safeguards, it cannot guarantee the protection of any information transmitted to, or from our website and is not responsible for the actions of any third party that receives such information.
- Time period of data storage
Jamnica plus will retain the User’s personal data for as long as it is necessary for the provision of products or services; as long as necessary in accordance with these Rules or the time of collection; as long as necessary for our legal obligations, dispute resolution and enforcement of our contracts; or to the extent permitted by law.
To determine the retention period, we follow the following guidelines:
in the case of the User’s participation in an organized promotional competition, we store your data for the duration as prescribed in the Rules of the prize competition or the Rules of the prize game,
in the case of a received request from the User, we store personal data for the period necessary to process the request,
in case of consent to receive the newsletter, we store the data until the moment of cancellation of the subscription to receive the newsletter or after a period of prolonged inactivity,
in the event that cookies are stored on the user’s computer and / or mobile device, we store them while serving the purpose.
When the retention period expires, Jamnica plus d.o.o. will delete personal data in a way that ensures that it cannot be reconstructed or read.
- Data tracking
Jamnica plus d.o.o. is authorized to store on your computer “cookies” containing information about the User used to save the User’s time while using the Jamnica website, to monitor and direct the User’s interests in order to provide services tailored to each User. Cookies also collect non-personal information from the User. Jamnica plus d.o.o. uses Third Party Advertising Agencies to display advertisements on the Jamnica plus website. As part of their service, Third Agencies may place separate “cookies” on your computer, over which Jamnica plus d.o.o. has no access or control. The user can edit the browser settings to reject “cookies”, in which case it may happen that some parts of Jamnica plus the website may not work properly. Jamnica plus d.o.o. may use other standard technologies to monitor website usage and promotions, and may allow Third Service Providers to use this method on behalf of Jamnica. Read more about “cookies” here.
- Confidentiality of data on third-party websites and through social networks
Our sites may from time to time contain links to and from the sites of our partner networks, advertisers and affiliates. If the User visits any of these websites via links, those websites have their own privacy policies and that we are not competent or responsible for them. The User should read the rules before submitting personal information to these sites.
Let our websites and apps allow Users to post their own content. All content that the User publishes on the platforms of our social networks is available to the public and Users are urged to be careful when sharing certain personal data such as financial information or address details. We are not responsible for any actions of other individuals in the event of the publication of personal data on our social media platforms.
Minors may participate in promotional activities only with the consent of a parent, guardian or custodian. Jamnica plus d.o.o. will not knowingly collect or retain information – personal data of children under 14 years of age without insisting on obtaining parental consent. Jamnica will use or publish personal data of a child only with parental consent in accordance with applicable legislation.
- Application of the statement
This statement applies from April 1, 2021 until revoked by Jamnica plus d.o.o.
For additional inquiries or concerns about how we access and process personal data, please contact us at firstname.lastname@example.org
To process the request, we may ask for confirmation of the User’s identity.